Terms of Service

1. Agreement to Terms

By accessing or using RepeatFlow ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. The Service is operated by RepeatFlow ("we," "us," "our").

2. Description of Service

RepeatFlow provides done-for-you automated email marketing campaigns designed to reactivate past customers for home service businesses. The Service includes email sequence setup, campaign management, performance reporting, and ongoing optimization. The Service is delivered digitally via email marketing platforms on your behalf.

3. Eligibility

The Service is available to businesses operating in the United States. You must be at least 18 years of age and authorized to enter into agreements on behalf of your business to use the Service.

4. Account and Data

To use the Service, you will provide us with your past customer contact information (names and email addresses). You represent that you have the legal right to contact these individuals via email and that these contacts are existing customers or leads who have a prior business relationship with you. We will use this data solely to operate email campaigns on your behalf.

5. Pricing and Payment

The Service is offered on a monthly subscription basis at the price displayed on our website at the time of purchase. Payments are processed through our payment provider. All fees are in US dollars. Subscriptions renew automatically each month until cancelled.

6. Cancellation

You may cancel your subscription at any time by contacting us at hello@repeatflow.cc. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused portions of a billing cycle, except as outlined in our Refund Policy.

7. Performance Guarantee

We offer a 60-day performance guarantee as described on our website and in our Refund Policy. This guarantee is subject to the conditions outlined in the Refund Policy page.

8. Your Responsibilities

You agree to: (a) provide accurate and complete customer data; (b) ensure you have the legal right to email the contacts you provide; (c) comply with all applicable laws, including CAN-SPAM and any state-level regulations; (d) respond to customer inquiries generated by the email campaigns in a timely manner.

9. Limitation of Liability

RepeatFlow is a marketing service. We do not guarantee specific revenue results, customer responses, or business outcomes. Our liability is limited to the fees you have paid for the Service in the current billing period. We are not liable for indirect, incidental, or consequential damages arising from the use of the Service.

10. Intellectual Property

Email templates, copy, and campaign designs created by RepeatFlow remain our intellectual property. You are granted a non-exclusive license to use these materials as part of your active subscription. Customer data you provide remains your property at all times.

11. Modifications

We may update these Terms from time to time. We will notify you of material changes via email. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at hello@repeatflow.cc.