Privacy Policy

1. Introduction

RepeatFlow ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website (repeatflow.io) and our email marketing service.

2. Information We Collect

From our clients (you): Business name, owner name, email address, phone number, and payment information when you subscribe to our service.

From your customers (on your behalf): Names and email addresses that you provide to us for the purpose of running email campaigns. This data is provided by you and processed on your behalf.

Automatically: We may collect basic website analytics (page views, referring URLs) using privacy-respecting analytics tools. We do not use invasive tracking or sell data to third parties.

3. How We Use Information

We use the information we collect to:

• Provide and operate the email marketing service on your behalf
• Send email campaigns to your past customers as directed by you
• Generate performance reports for your review
• Process subscription payments
• Communicate with you about your account and service
• Improve our service and develop new features

4. Data Sharing

We do not sell, rent, or trade your data or your customers' data to third parties. We share data only with:

• Email delivery providers (e.g., Mailchimp) — to send campaigns on your behalf
• Payment processors (e.g., Paddle) — to process your subscription payments
• As required by law — if legally compelled to disclose information

5. Data Security

We implement reasonable technical and organizational measures to protect the data we process, including encryption in transit (HTTPS), secure access controls, and regular security reviews. No system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for the duration of your subscription plus 90 days after cancellation. Your customer data (the contact lists you provide) is deleted within 30 days of your subscription ending, unless you request earlier deletion. You may request data deletion at any time by contacting us.

7. Your Rights

You have the right to:

• Access the data we hold about you and your customers
• Request correction of inaccurate data
• Request deletion of your data
• Export your customer data at any time
• Withdraw consent for processing

To exercise any of these rights, contact us at hello@repeatflow.cc.

8. CAN-SPAM Compliance

All email campaigns sent through RepeatFlow comply with CAN-SPAM requirements. Every email includes: accurate sender information, a valid physical postal address, a clear and functioning unsubscribe mechanism, and honest subject lines. Unsubscribe requests are honored within 10 business days.

9. Cookies

Our website may use essential cookies for functionality (e.g., session management). We do not use third-party advertising cookies or cross-site tracking.

10. Children's Privacy

Our Service is not directed at individuals under the age of 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify clients of material changes via email. The "Last updated" date at the top of this page reflects the most recent revision.

12. Contact

For privacy-related questions or requests, contact us at hello@repeatflow.cc.