Refund Policy

60-Day Performance Guarantee

We stand behind our service with a straightforward guarantee: if we don't generate at least 5 booked jobs from your past customers within your first 60 days, you pay nothing for those 60 days.

How the Guarantee Works

1. You subscribe to RepeatFlow and provide your customer list.
2. We launch your email campaigns within 48 hours.
3. Over the next 60 days, we track reactivated customers who rebook a service as a direct result of our campaigns.
4. If fewer than 5 customers rebook within 60 days, we refund both months of subscription fees in full.

Conditions

To qualify for the performance guarantee:

• You must provide a customer list of at least 200 valid email addresses
• The contacts must be genuine past customers of your business (not purchased or scraped lists)
• You must respond to customer inquiries generated by the campaigns within 48 hours
• Your subscription must remain active for the full 60-day evaluation period

Standard Cancellation

Outside of the 60-day guarantee, RepeatFlow subscriptions are month-to-month with no long-term commitment. You may cancel at any time by emailing hello@repeatflow.cc. Cancellation takes effect at the end of the current billing period. We do not provide partial refunds for unused portions of a billing cycle.

How to Request a Refund

If you believe you qualify for the performance guarantee refund, contact us at hello@repeatflow.cc with your account details. We will review your campaign performance data and process the refund within 10 business days. Refunds are issued to the original payment method.

Contact

For questions about this Refund Policy, contact us at hello@repeatflow.cc.